Embarassing but true...I just got my MTS cell bill, and went way over on my text messages for the month. I thought I either had the unlimited plan, or the 100 (which i went over...feel like a teenager!!!) and thought each one after that was a penny or something. Nope, they were 10 cents each after...and it's too embarassing an amount, but it was a lot!! I am hooked on texting now, so quick and easy, even my mom has started doing it!!! And a phone with a keyboard makes it all too easy!! Anyway, I phoned MTS, just to figure it out, so they switched me to unlimited text (which I wasn't) for 3$ more a month, and the girl immediately said she would credit me the extra charges. I was very impressed, feels good to have a company treat you well, especially when you use all of their services, and a lot!!
So, which companies do you find have good customer service for stuff like this? Or bad?